Case Study

Seattle Chocolates Elevates Tours

Seattle Chocolates has been creating all natural products since 1991. Owned and led by CEO Jean Thompson, they have a true passion for chocolate. They are committed to using honest ingredients to create premium chocolates with a local flavor.
The team at Seattle Chocolates also realizes the importance of community and have programs aimed at giving back both locally and to programs across the United States. In the spirit of building a strong relationship with the community, Seattle Chocolate offers tours of their facility so customers can see first hand how their chocolate is made. When the team at Seattle Chocolates decided to revamp there facility in order to improve tours for visitors, they turned to DACO, based out of Kent, WA, to help find a solution.

Challenge

Meeting Compliance Codes while Maintaining Aesthetic Appeal

Since this is an active facility where all of the company’s chocolates are produced, special design considerations were required in order to maintain SQF compliance.

Solution

Integrating Design and Function

The teams at Dacoand Cubic Designs were able to meet all SQF requirements by integrating modular walls with the mezzanine system which allowed separation between the production area and areas where tour guests will walk.

Results

Elevated Viewing and Exceeded Expectations!

The mezzanine is used as an observation walkway for plant tours. After exiting a receiving area, the tour group is led out to the plant and directly up the stairway onto the platform. Along the length of the mezzanine are multiple viewing “portals” which have been integrated with the mezzanine and allow for videos and presentations to be shown explaining the functions of different parts of the plant. The tour finishes at the end of the mezzanine which is in the actual production area. According to Jean Thompson, the mezzanine project “more than exceeded our expectations, and our standards are really high!”